Privacy Policy

At Glow Within, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and make use of our products and services. By accessing or using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect different types of information to provide and improve our services to you. The information we may collect includes:

Personal Information

When you make a purchase, sign up for our newsletter, or interact with us through other means, you may be asked to provide certain personal details such as:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (credit/debit card details, billing address)

Non-Personal Information

We also collect non-personal information that does not directly identify you. This includes:

  • Browser type and version
  • Device type
  • IP address
  • Pages visited on our website
  • Time and date of visits
  • Referring website URLs

Cookies and Tracking Technologies

We use cookies and similar technologies to track your activity on our website. Cookies are small files that are stored on your device to help improve your browsing experience. They enable us to remember your preferences, provide personalized content, and analyze site traffic.

You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, some parts of the site may not function properly without cookies.

2. How We Use Your Information

The personal information we collect is used for several purposes, including:

  • To process and fulfill your orders
  • To communicate with you about your purchases, account, and customer service requests
  • To send you promotional content, newsletters, and offers (you can opt out at any time)
  • To improve our website’s functionality and user experience
  • To analyze website traffic and usage trends
  • To ensure compliance with legal obligations

We may also use your information for marketing and research purposes, but only if you have consented to receive such communications.

3. How We Protect Your Information

Your privacy and the security of your personal information are very important to us. We implement reasonable and appropriate technical, administrative, and physical measures to protect the information we collect from unauthorized access, alteration, disclosure, or destruction.

Despite our efforts to protect your data, please be aware that no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties in the following circumstances:

  • Service Providers: We may share your information with vendors who assist with services such as payment processing, shipping, email delivery, and website hosting. These third parties are obligated to use your information only to perform their contracted services.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the new owner.
  • Legal Compliance: We may disclose your information to comply with legal obligations, protect our rights, prevent fraud, or protect the safety of our users.

5. Your Choices and Rights

You have the right to:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: If any information you provide is inaccurate or incomplete, you may request it be updated.
  • Deletion: You may request that we delete your personal information, subject to certain legal restrictions.
  • Opt-Out: You can opt-out of receiving promotional emails or newsletters by following the “unsubscribe” instructions in the email or by contacting us directly.
  • Data Portability: You have the right to request a transferable copy of your data, where applicable.

6. Third-Party Links

Our website may contain links to other websites or services that are not operated by us. We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of any third-party site you visit.

7. Children’s Privacy

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from anyone under 13. If we learn that we have collected personal information from a child under the age of 13, we will take steps to delete that information as soon as possible.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update this policy, we will revise the “Last updated” date at the top of the page. We encourage you to periodically review this policy to stay informed about how we are protecting your information.